I think that we shall deeply understand the following concept firstly: & X2 J/ e7 W( k" O$ p; n1) Cross function team + }' o. s. i+ b2 a+ I. Z2) Process approach from ISO9k and Agenda(a book), m L' M- T) e {+ Q" z* P8 C. u
3) BU management4 j* f7 M. S% T( [( b9 h6 L3 k
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And then you will draw a right answer out...