I think that we shall deeply understand the following concept firstly: , r9 Z, e6 L* t& Y% }2 ^! L1) Cross function team+ J- S7 x W/ u0 E
2) Process approach from ISO9k and Agenda(a book)9 b5 N: V9 w* t
3) BU management" b0 W$ P: b! y& Z. l& [
+ N! g {; H& C' b0 LAnd then you will draw a right answer out...