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一个世界500强企业的采购质量内容，主要是针对提供客户满意的。 很不错，建议大家看看- A- q, R6 k' X. ^8 w
Protecting the customer
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• Process FMEA
/ ]3 d8 N; @( x- Eliminate or reduce the frequency of occurrence of unacceptable products.' z3 g( N% a% U! ? s
- Increase the detection of unacceptable products
+ V% h% D3 H/ B+ Z- Aid in the analysis of New manufacturing and assembly process
0 U! F8 K4 _# @: f- Ensure that potential failure modes of the process , and their effects, are considered and addressed
8 y. {: M" _& l& o |- Identify process deficiencies $ |# o4 P9 Z1 Y
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• Process Control plan % T& {& e: ]4 M0 Z/ i4 F( n
- Overall plan for controlling a process and preventing defects from escaping the manufacturing facility
9 n# R6 R3 f# _3 U8 \# X- Ensure all critical and significant characteristics are controlled to specification.
& I+ l7 U" v8 y S- Provides for appropriate operator instructions and reaction plan
- L/ y$ W6 u3 [7 o. a1 W- Implement prevention strategies from PFMEA
2 V7 c5 l) ?, |- Incorporate lessons learned; Z! c+ ?7 y% _
- Process must be operated in accordance with the Control Plan – It’s a contract
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7 \9 c9 y2 P7 g/ ~1 V• Production Process Review ( Process control audits):
. {+ f: p* u) A7 \& `/ |% n- In depth review of supplier’s process
- i" H/ w8 ~# a. _/ s( u8 u( X- Assess the gap between process documentation and actual practice
9 U ?9 p- V. A8 j% T0 _( B7 r- Document review:
$ f, i. b: d5 i- X Process flow chart and control plan
9 Y9 Z+ u5 W; |# e PPAP
; a: e: x- x0 w4 U) h1 R# h Work instructions5 F: p$ D( Y% W/ A" g
- Observations from plant floor
. n2 t. M+ G6 z. @1 F$ D- “Proactive” tool used prior to PPAP and “Reactive” tool as problems occurs to close process gaps or deficiencies
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+ [% L) A" T! {' \0 S5 @+ ^% y• Root cause analysis – 5 Why
+ ]8 s4 H ?+ f- e: _; {- Z; m7 a1 D- conduct a “5-Why” investigation to accurately identify the root cause3 u! \( e* {4 a( k; D* G( B! k
 for the specific problem
- q, s' v$ J) `+ x1 Z2 sWhy did we have the problem?; t$ ?. O8 F) ^# x% d! G
 for Why the problem was not detected! F+ B9 p4 Y( P
Why did the problem reach the customer?$ e9 z7 L, ~/ i( V5 A+ ]
 For the “system” allowed the problem to occur
2 G! e" j$ h9 B' `% g {9 ?Why did our “system” allow it to occur?% h& K3 A: {& o* r: ^4 C7 t* ]
* ^8 D2 e+ k4 ^1 F2 y• Change control 0 ~/ h. s$ v! U4 Z! |/ P0 Y9 W: V
Task description:
1 C- H8 j g) Q }( U& Z" uCommon change control process for changes suggested by supply base8 {6 W# y* Q7 o/ L3 y
• Purpose:
8 N% W9 `# T, ~$ ]% u; e! P- communize company change process methodology
: n2 I$ f7 x) t3 A) w, w2 o- ensure the full impact of proposed change is analyzed prior to implementation
5 c' T$ P, K3 T3 R" L# G1 [! g• Application
; ^7 l0 n0 i% t( V& y" a- ?When a supplier requests a change to a part after full PPAP
, V5 i- }/ V( n. n% ?, Q0 @8 {• Methodology, F2 n' z$ q G x2 @$ }
- supplier submits Supplier Change request/Review (SCRR) form+ S. @6 V' G! P/ S
- supplier change request is assigned a tracking number by supplier quality# }6 p5 c6 b$ t5 H8 ^& l
- section 3 of SCRR is completed and disposition determined by company) Q( W/ w' G# U/ _
• Supplier change Request/Review/ ]) Q+ v, S! S3 t% g% d7 K, s
- section 1: change description: anyone can initiate W7 E7 ~: z8 a8 @! J+ h
- section 2: change impact:
# N% ^; Y. u9 ~& \3 J/ a8 g4 R: \Completed by supplier1 H: ]( W( c: ~4 z& w2 r! u
Implementation Plan including contingency plan
+ M- P7 |; `' r y- section 3: Disposition: completed by company affected functional areas i.e. Engineering & manufacturing# j f' X" V5 ]8 T: D/ m
• Rejected SCRR9 V3 s% L. x8 r
- feedback to supplier copies of SCRR9 _8 i" F. J$ v* h% L
- file original SCRR records in SCRR tracking system
% h! g; D7 ~( C G! t• Approved SCRR
0 D) @7 V) m" _4 b! e- SCRR distributed and records filed! t. y( Z3 a( o) Y+ t/ m8 t) G% @/ r% C
- Company’s drawings/Documents updated as required
# V7 |- M- d+ m- B- Production trial run completed, if required
/ U$ i& \2 O- @) }- PPAP+ _$ s( ~; W. @6 O. Y9 J
- Change implemented by supplier* H8 I8 `) k9 F7 J7 u
• Supplier data received
~! R% g7 y$ d. ~0 s9 Y2 N9 i- SCRR sections 1 & 2 completed
: a; x F; _( @- Include supporting information2 H; k3 ?1 {9 M( p) T2 T/ T E
Implementation timeline0 ]+ I* b" C4 E/ P
Sketches, drawings
) z# t: r! X% ?* B: ^0 \( ^Sample parts5 x+ Z- f+ C& U) C: X/ |4 b* F: d+ ]
Contingency plan ! \- K& s0 P4 I) N" l- K' A
- Approved SCRR
; v8 }( N T# k7 X4 @PPAP documentation: submission requirements determined by supplier quality# r" \# S6 b5 q9 J N) Z
Company implementation requirements determined by SQE:
. G) p& y9 Y0 E0 j( ]9 Q Production trial run7 d6 S$ Q9 y$ `1 m9 Q* v
 Run @ rate(task 16)
# i1 {8 P2 I& F Early production containment(task 14)
0 y% t4 q, S2 p7 W• Summary5 k. a( F- h$ n% q+ r/ b
- Supplier submits SCRR of proposed change prior to implementing change
0 g" L" n* e; `; \# o* v- Company functional areas approve or reject$ p; t, F2 z3 |1 M+ b2 O+ S% C& L
- PPAP and other implementation requirements as defined on SCRR completed
* n3 Z/ C; s7 Q# a# J7 p- Approved change implemented7 S1 a: F$ m) k7 `/ Y
- Supplier starts production with change implemented in coordination with company receiving plant |
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发表于 2007-4-24 21:03:56