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一个世界500强企业的采购质量内容，主要是针对提供客户满意的。 很不错，建议大家看看" o' @# y3 r; y* f8 W: s, }
Protecting the customer m( F) T4 t) h! |5 f- R7 r' a: G8 k
* t1 k4 D, G, |, e9 V2 W% [. M& z7 ]! ?, L. O5 I' s# Z2 }
• Process FMEA
9 }) p- }$ a: f1 H& b- Eliminate or reduce the frequency of occurrence of unacceptable products./ e/ r3 h. `0 S0 x# R/ ~2 E6 G8 v
- Increase the detection of unacceptable products$ R: H, B7 e3 ~. Y5 x9 @" s% m* E
- Aid in the analysis of New manufacturing and assembly process
( Y: ^' K/ @- z- Ensure that potential failure modes of the process , and their effects, are considered and addressed
4 ]; a' T/ o. m/ N& ~" f) [- Identify process deficiencies - K! e% q. x, L( q6 Y0 I ~/ }
: t% w4 Z* O. U' U• Process Control plan
4 |1 v& p m, v4 ^- Overall plan for controlling a process and preventing defects from escaping the manufacturing facility6 k5 L8 f( A! u, U3 L0 p0 N4 F3 c
- Ensure all critical and significant characteristics are controlled to specification.* F/ k& [& q' V1 F2 v
- Provides for appropriate operator instructions and reaction plan3 G4 d2 v3 L6 M2 ~& ~ M5 @$ X- T
- Implement prevention strategies from PFMEA! n+ ]& }9 w+ v: F4 g
- Incorporate lessons learned
, i$ r/ C0 o7 A t- Process must be operated in accordance with the Control Plan – It’s a contract
) n3 H% ]9 \* b& j
3 b$ K: J |) q• Production Process Review ( Process control audits):' \. s9 u4 O8 X z: M6 C
- In depth review of supplier’s process% w! I3 @$ W/ E$ O* M8 w* `
- Assess the gap between process documentation and actual practice) o% s* j9 c- z$ ^ d
- Document review:) `( h! O2 Q. v) p, @5 V
 Process flow chart and control plan
* K8 ^$ q; j4 Y PPAP
( _3 P- b: ~8 Y' N G" f5 f1 A Work instructions7 e1 x$ Q' [7 d* N" V# J; r5 ?
- Observations from plant floor# a# Y" Q, r* B/ M( H
- “Proactive” tool used prior to PPAP and “Reactive” tool as problems occurs to close process gaps or deficiencies5 [- q i' B) ?, Z! F
I9 N" P6 ]6 l7 V( l2 _3 [• Root cause analysis – 5 Why% ~8 c" R) D4 i. b. }' }
- conduct a “5-Why” investigation to accurately identify the root cause
7 G0 i2 W. l0 G2 P+ i for the specific problem
1 g* I+ r6 p) }+ ?3 GWhy did we have the problem?
$ J9 X, e1 S) K1 e' E for Why the problem was not detected) R2 @" _) R3 l) t; ^' \; D
Why did the problem reach the customer?
2 [5 p1 E. E; _1 f For the “system” allowed the problem to occur; n% _7 A" V% A3 T9 ^; h. g
Why did our “system” allow it to occur?
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• Change control
9 @$ x. l2 n3 S. t+ LTask description: 5 u! O+ @+ S* O4 c3 g$ M7 m$ y' T- S
Common change control process for changes suggested by supply base2 q! X( b/ ^7 y/ T# P0 ^/ J
• Purpose:
c9 E7 y, K3 w2 s$ ~7 C0 z2 M- communize company change process methodology8 E5 A' Q! q: ?7 p
- ensure the full impact of proposed change is analyzed prior to implementation! [: ]0 \# @ J. E3 v
• Application
' j2 c" L6 D) l3 p& V7 GWhen a supplier requests a change to a part after full PPAP
9 W9 I" _ m3 z4 G0 x• Methodology! O. p$ L% ?$ u; d! U
- supplier submits Supplier Change request/Review (SCRR) form
( d) U) ]3 z6 h! h' a9 B: f- supplier change request is assigned a tracking number by supplier quality# s8 f- r+ @7 ~
- section 3 of SCRR is completed and disposition determined by company
( f; e5 L* T, i" ]3 `. y. p• Supplier change Request/Review
* p' Z7 a v7 k: p# n* `; ?6 g- section 1: change description: anyone can initiate
, w; m* D3 H: L0 \, v. b0 {; k- section 2: change impact:
6 b; L" ^- [, j2 VCompleted by supplier
. c0 H+ f, D. c) Z. z: O1 v6 s; t/ QImplementation Plan including contingency plan
* c6 ~( o4 ^/ n3 C- section 3: Disposition: completed by company affected functional areas i.e. Engineering & manufacturing% K* o' X& G8 k( g9 ?
• Rejected SCRR0 }" L4 D( v* U
- feedback to supplier copies of SCRR
' L: R, T8 U& K/ {' R- file original SCRR records in SCRR tracking system* ^1 G' f. ]& \
• Approved SCRR+ W7 t" t) t/ I! v) U
- SCRR distributed and records filed S, n0 ?7 W1 s$ J- @' ^
- Company’s drawings/Documents updated as required7 ?5 p' X- a; V2 I5 L/ x
- Production trial run completed, if required
( e, W# B8 l$ m- B9 A- PPAP3 s! c7 `7 u4 t, N( z! p9 U
- Change implemented by supplier
0 t; Z P& A+ M. M9 _! r* W• Supplier data received
! w# _# |/ l! i( @- SCRR sections 1 & 2 completed
! g3 }9 q y) ?% t! H- Include supporting information
6 s4 G: J7 W; ^9 qImplementation timeline
6 Y, ?1 z% Z* TSketches, drawings; J S' n9 t% r4 W4 `" c3 Z
Sample parts
2 q7 `. O, p. \/ D3 U! ]Contingency plan : ~2 G8 h9 v6 \: p8 T
- Approved SCRR
' N9 W/ n: P/ } K0 i$ [PPAP documentation: submission requirements determined by supplier quality; z! K) {; A3 `) b" q; M" f
Company implementation requirements determined by SQE: 9 j: T, d. J) V8 g1 Z
 Production trial run" N5 L) V0 o7 d* S
 Run @ rate(task 16) z0 |. ]9 V. J/ u7 {
 Early production containment(task 14)
7 Z7 c% w4 X4 D% d• Summary
# V6 W0 r) U+ ]0 T: w! y3 v- Supplier submits SCRR of proposed change prior to implementing change
0 g" |! z b. ]6 u) ?! D! o- Company functional areas approve or reject' W4 c4 H% ?1 E- U6 S1 e \# Z) \
- PPAP and other implementation requirements as defined on SCRR completed
! M) v/ |& S* c E- Approved change implemented
' w" \0 _# k, t, _0 ~- o- Supplier starts production with change implemented in coordination with company receiving plant |
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发表于 2007-4-24 21:03:56