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发表于 2010-8-2 22:07:06
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资料是英文的,所以英文不好就不要下了.
5 c! _* f: k4 x% R' `( k5 I( E* R$ TTopic: Performance Management
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. V7 k) h% e5 B1 M# dIntroduction# R# n' r g1 P6 H, Q4 E
1.Measuring productivity/ performance requires a system view of an organization or a unit of analysis." ^5 I h; J: H E
2.Measuring productivity/ performance is common.
( R ~4 i2 h( M) Q" V+ a7 ~3.Understanding of impacts from low productivity is critical for management (competitiveness).4 v- O' Y! Z. r$ p
4.Understanding of unit dimensions and definitions are essential for measurement.
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( y2 w h$ k: n6 r, \3 P) |Ongoing Issues for “Productivity” Management$ x: U2 W9 u+ E* v) |% a5 C
Total-, multi-, and single-factor productivity consideration: z. \/ A y- x! A) }0 k
Combination of various input factors (consideration into weight of each input, data collected such as intangible assets, unit dimensions, reporting and information format on tabular and/or graphical forms, etc.) as well as output factors4 A/ X; C- ~& }4 C! `9 A
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