|
|
马上注册，结识高手，享用更多资源，轻松玩转三维网社区。
您需要 登录 才可以下载或查看，没有帐号？注册
x
Problem Solving Toolbox
0 |9 E* x) q% m2 W/ e, m; j+ ?' r: i6 p( e4 ? q" G7 N
2 J; _$ U5 i: b- L3 t: |" B[size=67%]-5 Why z3 s8 `3 E6 P- g% ^! e( ]( J! r
[size=67%]-Is-Is Not Matrix 6 H$ F, v- l; F8 ~' W; ], h
[size=67%]-Problem Solving Tree
3 ]3 Q$ g# j* F9 \; j& ]8 D! V! A. P% @; o1 M) t: ^ m
[size=111%]•5-Why is a Root-Cause-Analysis tool
" ~- Z5 b% \. F5 K0 s* P& s" ] \3 ~* V[size=111%]•5-Step is a Problem-Solving-Process . _3 {6 j/ W$ N+ y7 T% Z+ z
ØStep 1: Identify and define the problem.
. H$ ]' f" }. `/ U/ Z7 QØStep 2: Take immediate action to prevent the problem from reaching the customer. " t& W& e2 q2 w# H
ØStep 3: Identify the root cause of the problem. 1 u0 u Z/ C& U9 j
ØStep 4: Take irreversible corrective action to eliminate or minimize the effects of the root cause of the problem. - i" l1 G/ J' t Z, d6 g
ØStep 5: Verify that the corrective action is effective. |
|
发表于 2010-6-2 08:52:33
