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发表于 2007-9-10 20:23:10
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来自： 中国江苏南京
QS-9000中的术语
! @+ M0 l0 O4 }3 Z& c$ OAPQP Advanced Product Quality Planning and Control Plan，产品质量先期策划和控制计划7 ]! A9 C3 K# r4 `3 S& Z7 X
PPAP Production Part Approval Process,生产件批准程序* I% G5 t* m: F: q, o n9 r3 ~
FMEA Potential Failure Mode and Effects Analysis,潜在失效模式及后果分析; q4 a+ s7 f+ \8 }1 b4 a. Y( B2 E
MSA Measure System Analysis,测量系统分析
: l6 L5 m: m/ f1 t9 hSPC Statistical Process Control,统计过程控制
V; c0 w, W2 m' s8 U$ a/ i% Q) ]/ ~审核 Audit - N, U5 q: |1 ~( f4 h4 f" S
能力 Capability u$ h; L! D; b( h6 H) d
能力指数 Capability Indices5 V- g8 u* ~9 h: c$ M3 @0 P/ P
控制计划 Control Plans
+ R* q+ N) R& v8 J纠正措施 Corrective Action
, t: R3 E$ T$ Z* j& V文件 Documentation
* L& l- {) b8 a4 Y作业指导书 Job Instruction, work instruction
: y7 x6 F1 I$ X9 F- y2 e不合格品 Nonconformance' i/ P# \' Q- w( [' e* \7 f
不合格 Nonconformity: D6 `; ?/ Z, |* p& D* S
每百万零件不合格数 Defective Parts Per Million, DPPM
0 Q" ]4 q* D2 c预防措施 Preventive Action
g* o! m8 _; p+ J( T5 w$ H' k# ?程序Procedures
4 X- \- U( O, ?% P* f3 ?3 ~过程流程图 Process Flow Diagram, Process Flow Chart" ]+ d1 Z3 k3 Z' B/ u
质量手册Quality Manual" S) ?. s% y: t$ b7 j
质量计划 Quality Plan
$ P. Z; \- O& P质量策划 Quality Planning
; O7 `5 M2 I2 \- s8 C质量记录Quality Records8 e5 C$ u4 `; s4 A
原始数据Raw Data
# k1 p/ \+ }0 R# ?# f9 V. ~& v- w: h反应计划Reaction Plan. ?5 s6 N3 s$ P0 d9 I
返修Repair。
+ R- p$ A9 s }( _2 M: k$ r+ q' i& \返工Rework
6 m; K6 L2 n s4 Q现场Site) j2 E4 N% A5 U+ H) S8 d, ~
分承包方Subcontractors
9 p" c f- g% `+ I0 L& x; N# j9 Y产品product
* p1 `6 z' e5 U" l5 C质量quality C L# [ l$ J9 p- t5 u
质量要求quality requirement( a. q8 }, G5 R4 M
顾客满意customer satisfaction
$ h, @+ Q$ ?& Q" x( S质量管理体系quality management system
* j& j+ K' F7 q) f3 x质量方针quality policy
: p l2 O3 ?; g8 M7 w2 O% |) B质量目标quality objective5 }8 ?4 t m3 }7 s: n8 ~
质量管理quality management
0 K2 \* X) j& E; N* S1 n质量控制quality control5 ]/ h% T9 e( Q. t' r( k ?
质量保证quality assurance# I$ G M( v! E6 X- ]4 a4 P b, \
组织organization' s/ z( @* V- W$ S" x
顾客customer0 [: h3 i+ s* b/ l5 T1 r1 |# [
供方supplier
$ V9 R, f- N6 L8 J# o: G& H, @过程process
5 [6 L+ _0 Z9 w4 i: n+ H" p服务service7 J0 S _' T( ` |. x
设计与开发design and development：) D0 H. f( n* j6 d- @) v1 m" o+ i
特性characteristic
2 p9 G/ V' d& J v0 O, P可追溯性trace ability
# }' ]5 U8 X# \4 y3 {合格conformity
* r( N* I/ x c# o缺陷defect1 X* @7 ~0 v# {# y7 G1 J& L
纠正correction
0 Y" R' G2 \' } A4 u让步concession" a; {: _2 z+ S" ]- ^
放行release3 \9 m& b0 y" M
报废scrap5 d2 G t" p& Y, }
规范specification5 O# v; k+ x8 b% O2 @
检验inspection; S+ R( l/ o# g; |7 _; T
试验test
% ^/ {; v9 U% `6 k- u3 U+ J& Z' p9 o验证verification
% B# _& j. k& L$ I) D1 B* ~7 L评审review & Z* I( T! [. B* k m" h
测量measurement" ` q7 n( f8 E+ x& S! W
计数型数据Attributes Data- v. M0 Z/ J0 p7 q% I- R5 {
普通原因Common Cause
5 l+ u/ l1 T& v- J/ u; u- m4 U) X单值Individual
0 l7 ]) F$ s6 y$ d& o均值Mean8 X# W$ ~2 Z/ W( P/ W
随机抽样Random Sampling7 J- v0 f/ W% ^
极差Range
# u- w% n& U5 b6 q特殊原因Special Cause
8 m. Y/ G1 k: ?稳定性Stability
2 S! F: J2 a/ ^7 q& l子组Subgroup
+ p, U, G" d' e7 P' y& J计量型数据Variables Data
+ n7 \ v$ {( b# B n变差Variation
( O( b3 ~- x e2 Q/ |% N. M8 @. _$ k固有变差Inherent Variation
9 L. J! U. N$ j+ `" G9 H总变差Total Variation: u% X. v6 [: n7 b
偏倚Bias
. O: i! Z6 X `2 _: ]4 ?- D重复性Repeatability
! a: W( V! A; U$ U再现性Reproducibility
% M* y& K! R( c9 u L稳定性Stability, M B0 p+ w# [$ R+ @
线性Linearity
1 B1 j. V; E$ |% P0 ?" {9 s& U分辨率Resolution" o- r- l. T+ a4 E7 q6 f) z
过程更改Process change
* N% W4 {1 W, Q6 p) X% v质量功能展开QFD
: m- w" Z) h5 I4 ^6 k3 Z过程特殊特性Special Process Characteristic
1 t2 h9 W5 w8 |1 F T9 `/ t @产品特殊特性Special Product Characteristic& _6 e) e3 N0 t/ J: e4 W; W
外观项目Appearance Item
# i% |' J+ m" r9 z$ Y1 g初始过程能力Preliminary Process Capability/ b. R* Z8 [* Y8 m0 }, C- i
材料清单Bill of Material- r* g' l1 d3 W, |2 u/ T
设计确认Design Validation1 d6 I" X2 x! K4 q* Q6 q4 R
设计验证Design Verification
4 k, c( H; S1 V4 o1 |% a. Q顾客的呼声Voice of the Customer% [- L9 |0 v5 s D3 [
过程的呼声Voice of the Process |
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