|
|
马上注册，结识高手，享用更多资源，轻松玩转三维网社区。
您需要 登录 才可以下载或查看，没有帐号？注册
x
Crosby's 14 Steps To Improvement
# O8 R) |5 U4 H
* P' _% e$ A1 G2 @) D/ S0 A; d+ I+ |5 f1 V6 F" Q' Y4 U+ a
• Crosby’s 14-step approach for quality
7 v6 Y" q( Q+ bmanagers to get their organizations on track
9 [, Y7 V8 c# Ffocuses on long-term employee participation,4 I8 V" o4 O/ t
not short-term motivational tactics.
) A' O! @; T0 q/ t5 x
2 W0 m. o, Q7 T1 V' ?4 o• This article is adapted from chapter eight of3 Z( _+ w* _ v% p' D
Quality Is Free: The Art of Making Quality
% U" |; D( m, i3 T5 CCertain, originally published in 1979. |
|
[复制链接]
发表于 2007-6-9 21:01:17
